Frequently Asked Questions

This is an AI customer service platform that helps you launch a smart support assistant on your website in minutes. You can create a fully customized AI widget that answers customer questions, guides users, and handles support automatically. Everything is managed through a simple editor, so you can shape your AI’s personality, behavior, and knowledge without needing to build anything from scratch.

Not at all! You can build and launch your AI customer service widget using a clean, visual editor designed for everyone. Just choose how you want your assistant to behave, customize a few settings, and you’re ready to go. If you are technical, you can still unlock deeper customization, but it’s absolutely not required to get started and see results.

Once you create your AI widget, you’ll get a simple script to add to your website. After that, your AI assistant instantly appears and starts helping your visitors in real time. It responds based on the instructions and settings you define, so it feels like a natural extension of your brand and support team—always available, always ready to help.

Yes, and it’s a great way to get started! You can create and deploy your AI customer service widget with no upfront cost. You’ll only be charged when people actually use your AI through API calls, so you can experiment, test, and even launch your assistant before spending anything. It’s a risk-free way to see real value fast.

Pricing is simple and usage-based—you only pay for the AI interactions your visitors actually use. No hidden fees, no fixed monthly commitment. If your widget isn’t being used, you don’t pay. This makes it easy to start small, grow confidently, and scale your AI support as your traffic increases.

Absolutely! This is where things get exciting. You can fully shape your AI’s personality, tone, and behavior so it matches your brand perfectly. Whether you want it to sound friendly, professional, or highly technical, you’re in full control. You can even fine-tune how it answers specific questions so your customers always get the experience you want them to have.